Member Businesses and non members are invited to a Social Evening at The Heugh Hotel on Tuesday 24th August 2010 at 7.30pm
Guest speaker will be Jim Davidson
Jim has had 25 years experience in the retail trade both in the UK and America. He has been section manager of John Lewis (Edinburgh) and Assistant General Manager at BHS plc (number 2 in a store with 25 departments and 320 employees) as well as an independent trader - owning 4 convenience stores and a petrol station (all at the same time!) for 8 years. Jim regularly speaks to audiences over 1000, his largest being 6000 in New Orleans.
In this current climate, customer service is one area where independent businesses, can seek to achieve an advantage over competitors. Jim will give evertyone valuable food for thought.
SBA Members: Free Non Members: £5.00 includes a glass of wine, teas, coffee
Anyone interested in attending please notify Niall Menzies firstname.lastname@example.org by Friday 20th August 2010